Frequently Asked Questions

Get answers to common questions about Roots hair color and washed..

Most appointments last 45–75 minutes depending on root extent, hair thickness, and desired tone. We include consultation, precise application, processing time, and a professional wash and light styling for a polished finish.

We use professional, gentle formulas and perform a scalp assessment and strand test before service. Post-wash treatments and bonding products help maintain integrity, minimizing damage while preserving your color.

Typically every 4–8 weeks depending on your growth rate, contrast, and color fade. Your stylist will recommend a schedule tailored to your hair texture and desired maintenance level to keep results consistent.

Lightening is possible but may require additional time or services to avoid damage. We’ll assess hair condition in consultation and may recommend highlights or a corrective technique for safe, even lift.

Yes. Every appointment begins with a personalized consultation to review hair history, allergies, and goals. This ensures accurate shade selection, safe application, and a tailored plan for optimal results.

We recommend sulfate-free shampoos, color-protecting conditioners, weekly deep masks, and heat/UV protectants to preserve vibrancy. Ask your stylist for salon-grade products matched to your specific color and hair needs.